GENERAL QUESTIONS ON BMW CONNECTED DRIVE

FAQ.

Would you like to know more about BMW ConnectedDrive Services? Have you got some questions about the Bluetooth and USB interfaces? You’ll find answers, links and contact data here.

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  • What is Bluetooth®?
  • BMW models is Bluetooth®technology?
  • Which Bluetooth®-capable mobile devices
  • Can I use a non-listed Bluetooth®
  • Why is my mobile device not included
  • Can I use a mobile device listed on www.bmw.com/bluetooth with a different software status?
  • differences between the various mobile
  • What happens when there is more than one registered mobile device with activated Bluetooth function in the vehicle?
  • problems with the Bluetooth® interface
  • find out the model of my mobile device?
  • find out the software status of mobile?
  • reset the mobile to the factory settings
  • How can I adjust the call volume?
  • when using mobile device in the vehicle?
  • What is the USB audio interface?
  • Which devices are supported?
  • when using USB devices in my vehicle?
  • pay attention to when using USB sticks?
  • connecting a mobile as an audio source?
  • current supply for the connected device?
  • when disconnecting the USB device?
  • display the covers of audio tracks?
  • How can I find out the software version of my Apple iPhone®/iPod®?
  • How can I reset my Apple iPhone®/iPod®?
  • What is an MTP-capable MP3 player?
  • Can I play videos in my vehicle?

QUESTIONS AND NOTES ON OPERATION

  • How do I register my mobile device?
  • connect more than one device
  • remove ignition key during telephone?
  • I have made changes in the contacts
  • sort sequence of telephone book entries?
  • use Conference Call function in vehicle?
  • caller not displayed for incoming call?
  • I am calling not shown my number
  • Why aren’t the appointments, to-do notes
  • Do the call lists in the vehicle
  • Why can’t I see all the text messages
  • How can I use Bluetooth® audio
  • How can Bluetooth® audio reproduction
  • Can I use the audio reproduction
  • Why is the contact photo that is stored
  • How can I update my vehicle software?
  • use the optional equipment Internet?
  • How can I configure my mobile device
  • Bluetooth connection has established
  • entries appear in the vehicle twice?
  • Why is it that, when I make a phone call
  • any restrictions on the use of file
  • access my songs via the music search?
  • restrictions on the use of playlists?
  • vehicle always start with USB audio
  • Why is my iPhone®/iPod® not recognised on the USB audio interface?
  • MP3 player/ mobile phone not recognised

PRODUCT

  • SAP Bluetooth® profile in my BMW?
  • Why do I need the optional equipment
  • Do I need a snap-in adapter
  • equipment do I need for the USB audio?
  • I use an adapter cable in the vehicle?

PRODUCT

  • Why can’t I register my mobile device
  • mobile unable to automatically reconnect
  • The name of the person I am talking
  • signal strength displayed incorrectly?
  • Why is the telephone book on Blackberry
  • The Office folder contains no menu items
  • Bluetooth connection has established
  • notification displayed instead contents
  • can’t I play the songs I have purchased?
  • interference noise when playing songs?
  • Why don’t I hear any sound when playing music from my iPhone®/iPod® via my snap-in adapter?
  • find some songs in the directory only?
  • I changed a song at home.
  • radio plays when the vehicle starts up
  • interface react to random play setting?
  • Why do I keep seeing digits
  • “Data is being read...”,
  • Why isn’t the meta information
  • audio tracks played at different volumes
  • Why isn’t the music filter on my Apple® device saved?
  • Why do I see a black image when playing a video from my iPhone®/iPod®?
  • Why are the videos from my iPhone®/iPod® not centred when displayed?