GENERAL QUESTIONS ON BMW CONNECTED DRIVE.

FAQ.

Would you like to know more about BMW ConnectedDrive Services? Have you got some questions about the Bluetooth and USB interfaces? You’ll find answers, links and contact data here.

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GENERAL

  • What is Bluetooth®?
  • In which models is Bluetooth® available?
  • Which Bluetooth® devices can I use?
  • Can I use a non-listed in my vehicle?
  • Why is my mobile device not included?
  • Can I use a device with a software?
  • Why are there differences?
  • When there is more than one mobile?
  • Who can I contact if have any problems?
  • How can I find out the model?
  • How can I find out the software status?
  • When I reset the mobilefactory settings?
  • How can I adjust the call volume?
  • What must I keep in mind?
  • What is the USB audio interface?
  • Which devices are supported?
  • What should I pay attention to?
  • What should I pay attention using USB ?
  • What should I pay attention connecting?
  • Is there a current supply for device?
  • What do I have to pay attention USB?
  • How can I display the covers of audio?
  • How can I find out the software version?
  • How can I reset my Apple iPhone/iPod?
  • What is an MTP-capable MP3 player?
  • Can I play videos in my vehicle?

QUESTIONS AND NOTES ON OPERATION

  • How do I register my mobile device?
  • Is it possible to connect more than one?
  • Is it possible to remove the ignition?
  • When will changes be shown in vehicle?
  • How can I change the sort sequence?
  • Why can’t I use the Conference Call?
  • Why is no of the caller not displayed?
  • Why is the person not shown my no
  • Why aren’t the appointments, notes?
  • Do the call lists match?
  • Why can’t I see all the text messages?
  • How can I use Bluetooth® audio?
  • How can Bluetooth® audio be resumed?
  • Can I use the audio reproduction?
  • Why is the contact photo not shown?
  • How can I update my vehicle software?
  • How can I use thel equipment Internet?
  • How can I configure my mobile device?
  • After a Bluetooth has been established?
  • Why do some entries appear twice?
  • Different name appears in the display ?
  • Are there any restrictions on the use?
  • Why does it sometimes take some time?
  • Are there any restrictions on playlists?
  • Why doesn’t my vehicle always start?
  • Why is my iPhone/iPod not recognised?
  • Why is my MP3 player not recognised?

PRODUCT

  • Can I use the SAP (SIM Access Profile)?
  • Why do I need the optional equipment?
  • Do I need a snap-in adapter?
  • Which extra equipment do I need?
  • Can/must I use an adapter cable?

PRODUCT

  • Why can’t I register my mobile device ?
  • Why is my mobile unable to reconnect?
  • The name of the person is not displayed.
  • Why is the signal displayed incorrectly?
  • Why is the telephone book not displayed?
  • The Office folder contains no menu.
  • Notification sounds repeatedly.
  • Why is the notification displayed?
  • Why can’t I play the songs?
  • Why do I hear interference noise?
  • Why don’t I hear any sound?
  • Why can I find some songs?
  • Why can’t I see it in the vehicle
  • When the vehicle starts up.
  • Why does it sometimes take some time?
  • Why do I keep seeing digits ?
  • Why do I see Data is being read...
  • Why isn’t the meta info displayed ?
  • Why are my audio tracks played ?
  • Why isn’t the music filter saved?
  • Why do I see a black image?
  • Why are the videos not centred?