Travelling with the best possible safety. During every journey you can rely on the comprehensive range of safety devices in your BMW. But, of course, the unexpected can still happen. If the worst comes to the worst, BMW Emergency Call automatically cares for assistance. So that things happen quickly when something happens to you.
IMMEDIATE ASSISTANCE IN AN EMERGENCY.
If an airbag is deployed, Intelligent Emergency Call automatically contacts – according to locally available mobile services – the BMW Call Centre via an accident-proof telephone unit permanently installed in your vehicle. Independently of your own mobile phone, both at home and abroad. Specially trained personnel will then establish contact with you, inform the emergency services and give you support by telephone – in your mother tongue if possible.
To enable rescue services to promptly prepare the required care for those involved in the accident, a data transfer is performed and includes the precise position of the vehicle to the nearest metre in addition to other data relevant for the rescue services, such as risk of injury, number of passengers, model and colour of the vehicle. The emergency call can also be triggered manually, such as if you need to summon assistance for other road users.