BMW GENIUS

Bolands Waterford

Bolands BMW, is looking to recruit a BMW Genius.

 

Objectives of the Post:

 

  • Inspire and engage customers in the retail
    centre with in-­depth product information and insight.
  • Promote the unique selling points of BMW products and their customer benefits.
  • Offer exceptional customer service by using non-pressured customer discussion.

 

Main Duties:

 

  • Keeping up to date with the latest product information.
  • Providing customers with specification information about all BMW products.
  • Ensuring all Retail Centre staff are up to date on the latest product information and that their knowledge is of a high standard.
  • Planning and managing the customer test drive process with the Sales Executive and
    offering product insight during the test drive appointment.
  • Responsible for the preparation of the showroom, ensuring a strong selection of demo cars are available and that the showroom is always presentable for customers.
  • Pro­actively approaching customers in the showroom to welcome them and see if they need any help.
  • Supporting the Sales Executive with insight and product knowledge for customers, when required.
  • Guiding customers to the Sales Executive when they express an interest to buy.

 

Critical Skills:

  • Enthusiasm for excellent customer service.
  • Passion for automotive technology.
  • Strong presentation skills.
  • Ability to work autonomously.
  • Team orientated personality.
  • Excellent communication skills.
  • Keen to keep ­up ­to-­date with innovations and complex/technical/product information.
  • Strong organisational and prioritisation skills.
  • Always willing to help and support others.
  • Good knowledge of computer applications (MS Office).

 


This is a genuinely unique opportunity for the right candidate who will be rewarded with an attractive remuneration package.

 

Please apply with a Curriculum Vitae and a video presentation on why you would be perfect for this position.