Bolands BMW, is looking to recruit a BMW Genius.
Objectives of the Post:
- Inspire and engage customers in the retail
centre with in-depth product information and insight.
- Promote the unique selling points of BMW products and their customer benefits.
- Offer exceptional customer service by using non-pressured customer discussion.
- Keeping up to date with the latest product information.
- Providing customers with specification information about all BMW products.
- Ensuring all Retail Centre staff are up to date on the latest product information and that their knowledge is of a high standard.
- Planning and managing the customer test drive process with the Sales Executive and
offering product insight during the test drive appointment.
- Responsible for the preparation of the showroom, ensuring a strong selection of demo cars are available and that the showroom is always presentable for customers.
- Proactively approaching customers in the showroom to welcome them and see if they need any help.
- Supporting the Sales Executive with insight and product knowledge for customers, when required.
- Guiding customers to the Sales Executive when they express an interest to buy.
- Enthusiasm for excellent customer service.
- Passion for automotive technology.
- Strong presentation skills.
- Ability to work autonomously.
- Team orientated personality.
- Excellent communication skills.
- Keen to keep up to-date with innovations and complex/technical/product information.
- Strong organisational and prioritisation skills.
- Always willing to help and support others.
- Good knowledge of computer applications (MS Office).
This is a genuinely unique opportunity for the right candidate who will be rewarded with an attractive remuneration package.
Please apply with a Curriculum Vitae and a video presentation on why you would be perfect for this position.